The Personal Data Protection

Dear Sir/Madam,

The Personal Data Protection Act (PDPA) 2010 came into effect on 15 November 2013. The objective of the PDPA is to regulate the processing of personal data in a commercial transaction. This will cover the areas of how your personal data is being used and what rights you have over the use of your personal data. On our part, we are required to inform you why we collect your personal data, how we use it and whether we share it with any other party (If yes, then with whom).

In order to process and use your personal data, your consent is required. We thrust that you agree and consent to the terms above with respect to our processing and using of your personal data. We will continue to engage you with our latest offerings, products and updates.

You may at anytime make a request to access or limit the processing and use of your Personal Data, including to prevent usage or processing of your Personal Data for the purpose of direct marketing. If you wish to do so, please contact us at the following:

Designation: Senior Manager, Marketing Department
Email Address:
Telephone: +6-03-55423228
Fax: +6-03-55423213
Operating Hours: 8.30 am – 5.30 pm from Mondays – Fridays
(excluding Public Holidays)

If you do not contact us within fourteen (14) days of receiving this email, we shall assume that you are agreeable and consent to the continued use and processing of your personal data. Please click here if you wish to read the Privacy Notice for Gardenia Group of Companies.

Thank you.

Gardenia Bakeries (KL) Sdn Bhd

This is a computer-generated letter; therefore, signature is not required.


Dear Customers and Suppliers,

The Personal Data Protection Act 2010 or “PDPA” which came into force on 15 November 2013 is intended to protect the personal data of individuals (as defined in the PDPA 2010) which is in the possession of third parties. PDPA regulates the processing of personal data in Malaysia and requires us to notify you on matters relating to your personal data that is being processed, or that is to be collected and further processed by us.

As such, we wish to inform you that your personal data which you have provided to Gardenia in the course of your personal or business dealings with Gardenia is used or may be used, among others, for the following purposes (if applicable) :-

You agree that Gardenia may process, disclose or use your information in accordance with our Privacy Policy stated below. Please note that when you provide your details to us you shall be deemed to have acknowledged and agreed to be bound by the terms of our Privacy Policy.

Privacy Policy

Gardenia will treat all information received by us about you private and confidential. We may disclose information that you consider confidential to third parties (whether in Malaysia or abroad) including but not limited to Gardenia’s holding company, intermediate and ultimate holding companies, subsidiaries, associated, related and affiliated companies as well as their subsidiaries, associated and affiliated companies, both local and international (“Group”), agents, contractors, partners, advertisers, consultants, network operators, any regulatory authority or relevant financial institutions, as the case may be, any other persons under a duty of confidentiality to Gardenia, and any of Gardenia’s actual or proposed assignees or transferees of Gardenia’s rights to use, disclose, hold, process, retain or transfer such Personal Data for and on behalf of Gardenia.

We will not disclose any information we hold about you to others except:

  1. when required to do so by law;
  2. where it is necessary to do so in order to complete a transaction with you, including but without limitation to any supply of goods and services; or
  3. at your request or with your consent.

Under the Personal Data Protection Act 2010, you may have right of access to the information we hold about you, or to have inaccurate information corrected. Please send a written notice to Gardenia indicating the same via registered post or email to the relevant address set out under “Contact Information” within 30 days from the date of this letter. You agree that we may process, disclose or use any information we hold about you in a location in Malaysia or outside Malaysia for the purposes anticipated in this notice.

We may hold documents on your behalf in electronic or digitised format for 7 years. If you wish us to destroy or expunge such documents, we are not able to destroy the copies of such documents which are held in our hard drives or in any other system where such data is stored only for the purpose of disaster recovery.

Changes to the Privacy Policy

Gardenia will review its privacy policy from time to time and make the necessary changes in accordance with changes in law or operations.

Contact Information

By email:

By post:

Gardenia Bakeries (KL) Sdn Bhd
For Gardenia Group of Companies
Lot 3 Jalan Pelabur 23/1
40300 Shah Alam
Selangor Darul Ehsan